Cookie information
Modulorista collects information regarding Your use of the online trading platform through tracking technologies, such as cookies. This is done in order to save your preferences and provide content that will be of most interest to you based on the data from the pages you browse.
Please note that some cookies are essential to the functioning of our site and deleting or disabling them will reduce the functionality of the site.
What are cookies?
Cookies are small text files that the platform can save on your computer or mobile device when you visit the online store www.modulorista.com. The cookie will help us recognize your device the next time you visit the store. We use the term cookies to name all files that collect information in this way.
Cookies perform many different functions - they help us save your username or preferences, analyze the work of the online store or allow us to recommend content that we think will be interesting to you.
What kind of “cookies” do we use in our online store?
When you visit our online store, we may place cookies in your browser. The cookies coming from our website are known as First Party Cookies and are primarily intended to store information about the session while browsing the products or other information in the store. For example, we use cookies to store the products you add to your cart. Other purposes related to their use are:
* Possible and easy login to your user profile;
* Ensuring the security of the site;
* Statistical analysis of the traffic to the website;
* Without this type of technology, our online store and the services we provide you, wouldn’t be able to operate with its full capabilities and functionalities.
Other types of cookies that we use come from third parties and are called Third Party Cookies. These are:
* Analytics and statistics cookies - These cookies help us analyze the use of our online store and track the effectiveness of the service and its communication. We use Google Analytics to assess how users interact with the store - the analysis tool allows us to determine whether you have viewed a specific page, how much time you have spent on the website, or whether you have opened an email sent by us. This helps us to provide you only with the information you are interested in, improving the content and the ordering process in the online store;
* Social Media Cookies - These cookies are integrated by social platforms such as Facebook, Instagram, Pinterest, YouTube and aim to provide or improve the content of the website. Examples for social media cookies are services that allow you to play video files, create comment sections, integrate like and share buttons, and more. We use social networks to improve your interaction with our online store and to establish an even closer relationship with you, our customers. Please note that some of these platforms place cookies, which are also used for things like behavioral advertising, analysis and market research;
* Advertising Platform Cookies - Advertising cookies allow us to tailor our marketing to you and your own interests. This type of cookies remember that you have visited our site and a specific product page and / or category from it. This allows us to match the ads we show you. Although these cookies may track your devices’ visits to our website and other sites, they may not normally identify you personally. Without these cookies, the ads you see may be less relevant and interesting to you. To control them, you can use the following link: www.youronlinechoices.com
Information collected from other sources.
We may also combine information about you that has been collected through Modulorista’s platform with information that we have collected offline, as well as information provided to us by third parties.
Providing the products you request.
When purchasing a product, we use the personal data provided by you to manage your orders and invoices, to process payments, and to answer your questions.
Third party websites
Modulorista's e-commerce platform can use social networking plug-ins to allow you to easily share information with others.
Control.
You can control and/or delete cookies as you wish. You can delete all cookies that are already stored on your device, and you can also set most browsers to block them.
Please remember that if you decide to stop cookies, some sections of our site may not work properly.
For detailed information, visit: www.aboutcookies.org
DELIVERY
The buyer has the right to choose whether the ordered or ordered and prepaid (or deferred for payment after delivery) goods to be delivered directly to the address specified by them, by courier or to a courier office. Necessary data for delivery: two names, telephone number, exact address or the name of the courier's office.
The goods purchased through the online trading platform are delivered through the courier company Econt.
Orders sent to a courier’s office will be kept in the courier's office for no longer than 7 / seven / days.
For orders which should be delivered to an address, the customer is obliged to provide access and opportunity to accept the order. In case the Client is not found at the specified address, the order can be left in the nearest office of the courier, where it will stay no longer than 7 / seven / days.
Products ordered through the online store are without the "Review and Test" option.
Deliveries are made not only on the territory of the Republic of Bulgaria.
The value of courier and transport costs is not included in the price of goods and items and is indicated separately.
Delivery time:
The SUPPLIER delivers the goods ordered by the CUSTOMER within the terms (between 2 and 5 working days) and under the conditions set by the SUPPLIER on the website of the e-shop and in accordance with these general conditions. The processing of orders is carried out from Monday to Friday from 10:00 to 16:00, Saturday - from 10:00 to 11:30. Orders placed after 16:00 from Monday to Friday are processed on the next working day. Orders placed after 11:30 on Saturday are processed on the first following business day. Orders placed on Sunday are processed on the first following business day. Delivery time on the territory of the Republic of Bulgaria - from two to five working days. The supplier reserves the right to extend the delivery period by up to 30 working days, in circumstances other than normal. The Provider will notify the User by email, in this case, of the circumstances, opportunities and rights.
In case the selected, ordered and prepaid item is sold-out and the supplier is unable to fulfill the order, the amount transferred by the User is automatically charged as a credit in his account. This way they will be able to use it in their future purchases. The consumer has the right, at their request, to be reimbursed the amount paid.
PAYMENTS
Goods ordered through our online store can be paid in the following ways:
- by cash upon delivery;
- with a debit / credit card at the virtual POS terminal of our online store;
- with a Bank transfer.
DATA FOR BANK PAYMENTS:
MODULORISTA EOOD
IBAN: BG18BUIN95611000677211
BIC: BUINBGSF
RETURN OF GOODS
Customers have the right to return or replace their order within 14 days from the date of delivery without good reason.
In case of withdrawal from the contract, the customer must deliver back to the SUPPLIER the order in undamaged commercial form. Return of the product is accepted only if it is in the original packaging, with all indications and labels, without being used, contaminated, damaged or treated with any detergents. The customer is obliged to fill in a Return Form (DOWNLOAD LINK) and attach the original payment document / receipt of the returned product. The return of a product is done through the courier company Econt: Varna, Briz quarter, 6 Boris Ox Str. For Modulorista EOOD.
The amount is refunded to the customer’s bank account within 10 working days.
No amount is refunded if the customer has not returned the product to the SUPPLIER.
The SUPPLIER bears the costs of delivery in case of defective products, damage during transportation and all other circumstances caused through the fault of the SUPPLIER.
In case the customer wants to make a change in the size of exchange a product for another product, all delivery costs are covered by the customer.
Delivery to the SUPPLIER is carried out by a courier company. If you encounter problems you need to contact us at the contacts listed on the site.
When returning a product that includes free delivery, the customer is obliged to pay 2 (two) courier fees for transport or the amount for them will be deducted from the refund.
Products worth up to BGN 200 (two hundred) can be ordered by cash on delivery.